User Manuals
Many of my project deliverables provide instructional or procedural information for end users of a software or hardware product. In addition to user manuals, I have delivered administrator guides, quick reference cards, and other printed documentation.
SecureFLIGHT Administrator's Guide
 |
Disconnecting the Proximity Sensor: an illustration from the SecureFLIGHT Administrator's Guide |
SecureFLIGHT was Viisage's passenger screening system for airports, using an innovative tower to capture live video and face recognition technology to compare passenger images against images in a database. The administrator's guide provided instructions for
installing, operating, servicing, and troubleshooting the hardware and software. Detailed diagrams and photographs illustrated critical steps in procedures.
Download excerpt (9 page chapter - PDF 300 KB)
Centra 99 Agenda Builder Guide
Agenda Builder was a tool for creating and assembling content for live online presentations using Centra's collaboration software. I worked on Agenda Builder as part of a larger Centra 99 book developed by a team of three writers.
Download (70 page chapter - PDF 1.7 MB)
Mesa CV™ Special Procedures Table
Installation and Service Manual
Currently in development, this 50+ page book will serve as a reference for service personnel charged with installing and maintaining the patient table in a hospital environment. | 
