Technical Writing Employment
Prior to becoming a freelance writer, I worked at Viisage
and Centra Software. I also interned at Unifi Communications while
completing graduate studies at Northeastern University.
Viisage Technology, Inc.
Littleton, MA (2000-2002)
A leader in secure identification technology, Viisage provides solutions
using biometrics and secure credentials. I contributed user manuals, administrator guides, and online help for image
capture and face recognition hardware and software. In addition,
I wrote proposals for new business in digital driver license
systems.
Highlights included documenting the FaceTOOLS® Software Developers Kit, an extensive
programmer's reference, and writing successful proposals for driver license systems in Kentucky, Mississippi, Connecticut, and Georgia for $42M in new business.
Centra Software
Lexington, MA (1999-2000)
Centra provided eLearning and online collaboration solutions. I wrote software user manuals, developed online help, worked on active server pages, and designed embedded help screens.
Highlights included receiving an STC Award of Merit for Centra Conference Online Help. I also helped to develop Centra 99 Online Help, approximately 250 topics, entirely in HTML.
|
